Australia Post scams

Scams currently impersonating Australia Post, based on Australia Post's own security warnings. Last checked 22 September 2026.

Current Australia Post scams

How to tell if it’s really Australia Post

Australia Post says it will never call, text or email you asking for:

  • personal or financial information, passwords, credit card or account details
  • payment, including redelivery fees

The most reliable way to get genuine delivery updates is the AusPost app with push notifications turned on. You can then opt out of SMS delivery notifications altogether.

If you’ve already clicked or paid

If you entered card details, call your bank straight away. For free identity support, contact IDCARE on 1800 595 160.