Phone call scam · myGov

myGov Robocall Scam: Automated Calls Claiming Illegal Activity in Your Name

Reported September 2026

Automated calls pretending to be myGov claim illegal activity was committed in your name and tell you to press 1, then scare you into paying money.

What the scam looks like

Scammers are using automated phone calls, or robocalls, that pretend to be from myGov. The recorded message claims illegal activity has been committed in your name, and tells you to press 1 to speak to an operator.

The person you reach tries to frighten you into handing over money, and may threaten you if you refuse.

What to watch out for

• A recorded call claiming to be myGov.
• Claims that you’re linked to a crime, or that your identity has been used illegally.
• Pressure to pay money, or threats of arrest or other consequences.

What to do

• Hang up on any automated myGov call. Don’t press any numbers.
• Never pay money or share personal details with someone who called you.
• If you shared personal information or your myGov details, call the Scams and Identity Theft Helpdesk on 1800 941 126.

Where to report it

• Email the number that called you, and any other details, to reportascam@servicesaustralia.gov.au.
• Report it to Scamwatch at scamwatch.gov.au.

Sources

• Services Australia, myGov automated phone call scams (September 2026)

We summarise official warnings in our own words, and never reproduce the links in scam messages. If something here looks wrong, tell us.