Email scam · ATO

ATO Appointment Email Scam: Fake Phone Appointment With a myGov Link

Reported July 2026

Emails claim an ATO phone appointment has been booked for you and include an attachment linking to a fake myGov sign in page that steals your details.

What the scam looks like

Scammers are emailing people to say a phone appointment with the ATO has been scheduled, with a date, time and appointment type. The email says you need to open an attachment to access services or reschedule.

The attachment contains a link to a realistic fake myGov sign in page, designed to steal your username, password and other personal information.

What to watch out for

  • An ATO appointment you didn’t arrange.
  • An attachment you have to open to “access” or “reschedule” it.
  • Any myGov sign in page reached from an email. The ATO says it never emails attachments with links to a myGov sign in page.

What to do

  • Don’t respond, click any links or open the attachment.
  • Never enter your myGov details on a page you reached from an email. Type my.gov.au into your browser instead.
  • If you entered your details or paid money, call the ATO immediately on 1800 008 540.

Where to report it

Sources

We summarise official warnings in our own words, and never reproduce the links in scam messages. If something here looks wrong, tell us.

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